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Category Archives: ECM
CMO Suites – Missing the Point (Despite Some Analytics)
It has been suggested by recent comments that I have become a standard bearer for content valuation. Admittedly, much of what I have written does seem tied to unusual events, personalities, and costs related to documents. As if there’s a … Continue reading
Posted in Business Process Optimization, Content Strategy, ECM
Tagged CMO, Collaboration, content valuation, CXM, Litéra, Quentin Tarantino
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Content in the Cloud – WWKBD*
“When Content Goes Out The Door, Control Goes With It.” If you are a goofy optimist, this statement might seem self-explanatory. And, you might feel comforted. But I’d have to wonder if you are clear on the facts: content is … Continue reading
Posted in Business Process Optimization, Content Strategy, ECM, Reputation Management
Tagged Dropbox, FUD, Katherine Bigelow, LinkedIn, PDF
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Megaupload Message from the Feds: $#%&! Forensics
Given the amazing advances in search algorithms during the past decade, you’d think sifting through large volumes of customer data to find examples of copyright infringement within would be de rigueur for the Feds – part of the cost of regulating … Continue reading
How to Start a Wildfire
If you’re going to solve a problem, it helps to have a grasp of the underlying baseline… you can’t get from the current to the desired state (or even stimulate such desire) unless you establish a starting point. So, for … Continue reading
Posted in Content Strategy, ECM
Tagged Document Management Cost, documents, ECM, failure measures, Gartner, Litéra, productivity, risk management, ROI, ROI Assessments
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Is SharePoint the New Definition of ECM in Legal?
Until recently, the content management software marketplace was fragmented. Many vendors, industry analysts, and buyers insisted that their viewpoints about the future of ECM made the most sense. But despite nearly continuous investment in the technology, most firms’ implementations ranged … Continue reading