Category Archives: Uncategorized

Charity begins in my pocket

Posted on December 23, 2018 by Toby Bell

Now that my son is grown, married, living in another part of the country, and busy with his own complicated set of life challenges, we don’t get as much time to talk. So, when we occasionally do, it’s important to … Continue reading →

Posted in Less Than Serious, Uncategorized | Tagged , , , , , , | Leave a comment

The Future of Content is Cognitive

Posted on May 11, 2016 by Toby Bell

According to Gartner, most enterprises have no cohesive strategy or sufficient controls across redundant systems and redundant content. Why? Perhaps it’s because regardless of the potential value of content, 90% of business leadership thinks structured data is more critical toward … Continue reading →

Posted in Uncategorized | Leave a comment

Is Your Investment in ECM Future-Proof?

Posted on April 27, 2016 by Toby Bell

Once upon my career, I led a team of enterprise architects. Among the many responsibilities we shared, none was more important than the strategic analysis of IT investments. The goals of the annual (and sometimes more frequent) exercise: 1) decide … Continue reading →

Posted in Uncategorized | Leave a comment

The Future of Content is Customer-Centric

Posted on April 27, 2016 by Toby Bell

When I was a Gartner ECM analyst, I answered approximately 42,300 client questions. This rough estimate is based on three factors: time on job (9.4 years), inquiries per year (avg. 900), and questions per inquiry (avg. 5). Inquiries, by the … Continue reading →

Posted in Uncategorized | Leave a comment

IRM – The Final Countdown

Posted on January 2, 2014 by Toby Bell

As I dimly recall – thanks to education received in another century altogether – there’s an edict (ethos?) in science that “no proof exists without remaining doubt.” Maybe this is partly due to the fact that there are always those … Continue reading →

Posted in Uncategorized | Tagged , , , , , , , | Leave a comment

The Rise of Social Documents

Posted on April 17, 2012 by Toby Bell

I’ve had a hard time finding the best way to describe an emerging technology, despite having bet a large part of my career on its potential. Worse, attempts by others to deliver applications that are ‘close enough’ have clouded the … Continue reading →

Posted in Content Strategy, Technology, Uncategorized | Tagged , , , , | Leave a comment

Is SharePoint the New Definition of ECM in Legal?

Posted on January 11, 2012 by Toby Bell

Until recently, the content management software marketplace was fragmented. Many vendors, industry analysts, and buyers insisted that their viewpoints about the future of ECM made the most sense. But despite nearly continuous investment in the technology, most firms’ implementations ranged … Continue reading →

Posted in ECM, Uncategorized | Tagged , , , | Leave a comment

Update from an ex-Analyst

Posted on January 3, 2012 by Toby Bell

I’ve gotten a number of messages from friends and people I know in technology through LinkedIn, gmail, Facebook, etc..  The top question I’m asked is “why did you leave Gartner?” and the second is “what’s so special about Litéra?” Here … Continue reading →

Posted in Uncategorized | Leave a comment

Press Release: Toby Bell Leaves Gartner to Join Litera

Posted on July 6, 2011 by Toby Bell

Toby Bell, a former vice president of Gartner Research and internationally recognized enterprise content management expert, has joined Litera® (www.litera.com), a provider of Collaborative Content Lifecycle Management solutions (CCLM) and risk mitigation for many of the world’s leading law firms … Continue reading →

Posted in Uncategorized | 1 Comment